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INTERVIEW TECHNIQUES

Finally, the time has come for the job interview - the face-to-face meeting with the
potential buyer.  The Interview Techniques sheet contains some suggestions for
managing the interview.  These will help you keep to your agenda and avoid forgetting
crucial information that you hear or want to convey.  As with any business meeting, bring 
a small note pad to the interview.  If the interviewer is startled, simply state that this 
meeting is important and you want to remember what you hear.  Then ask permission to
take notes.  Rarely will an employer refuse.  The note pad should have already been
prepared.  At the top of each page (where they will not be noticed) jot down some notes,
reminders of things you want to do or say.  Comments can be about achievements,
training, making eye contact, etc.  Every time you look down to write you have access to
these reminders.  This should prevent your leaving the interview having forgotten to
mention an important topic.  One caution: don't be too obvious about this, for example 
smiling after each time you look down.

As you participate in the interview, keep notes of important points.  You will want
this later when writing the thank you letter or when considering if you want to work for
this company.  If, while the employer is speaking, you hear something to which you want
to respond later, put it on the pad in brackets.  This will be a clue that you want to address 
this issue.  On a more practical matter, the note pad will occupy your hands and avoid
those distracting nervous gestures of playing with your jewelry or clothes.  Finally, at the 
back of the pad write out some questions you would like to ask.  When the interviewer
asks if you have any questions, you can reply, “As I researched your company I wrote
down some comments.  You’ve answered most of my questions but I do have a few left.” 
Then read your prepared questions, as well as any new ones.

Many people feel uncomfortable bragging about themselves.  The praise that you 
heap upon yourself seems hollow.  How do you convince the employer that you are
indeed conscientious, creative and organized?  I have listed 49 desired employee traits. 
Select the ones you feel are your strongest assets.  As you are asked about your work 
experience, add your accomplishments to a desired trait (Trait + answer).  For example,I 
am highly organized and this has enabled me to revise the filing system, making the files 
more accessible.  The achievement validates your claim to organization.

Try reversing roles.  Imagine you are already an employee of this company.  How 
should you act, what skills would you want an employee to exhibit.  Even speak as if you
are already on the job.  As Medical Records Manager I will strive to reduce time lags in
information gathering and data entry, as I did at XYZ Company.

The last technique is answer + one.  This is the term for introducing your agenda into 
the discussion.  If you want to talk about your computer skills and the interviewer doesn’t 
bring up the topic, don’t despair.  At a relevant time add this information onto the end of 
another answer.  Example: “I maintain over 40,000 medical records AND, because I have
solid computer skills, I have created a data base with retrieval in eight different fields.” 
Most employers will next ask you about this database.
 

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